COMPLYA, A CORPORATE CITIZEN
Our quality and environment policy
The challenges in terms of compliance have increased and accelerated in recent years, both under pressure from the population, with the growing influence of social networks, and under regulatory pressure, with the adoption of new laws: the Sapin 2 law, the law on transparency, the law governing benefits, etc.
Unfortunately, compliance is more often experienced within organisations as a constraint than as a business opportunity.
At Complya, we believe that compliance is also a competitive advantage because it demands a high standard of quality and traceability, and reflects positively on the company.
But there are other challenges that we have to face: preserving the environment in which we operate. Since Complya was founded, we have given priority wherever possible to options that minimise our environmental impact.
Today, Complya is committed to a process of continuous quality and environmental improvement that we want to be shared by all of the company’s employees.
Our objective
Put compliance at the service of business excellence by placing the customer experience at the heart of the service we deliver.
To guarantee to all our stakeholders - employees, customers and suppliers - our commitment as a socially responsible and eco-responsible company.
Our guiding principles
- Customer satisfaction
- Quality of service
- Employee empowerment
- Integrity
- Monitoring our environmental impact
The indicators, objectives and improvement actions linked to the processes of our integrated management system are defined in order to follow these five guiding principles as closely as possible
Thanks to the involvement of each and every one of us at all levels, I commit to provide the resources needed to implement the action plans designed to achieve these objectives, to continuously improve the effectiveness of our quality and environmental management system, particularly with a view to protecting the environment and preventing pollution, to meet our compliance obligations and to respond in a measured way to the risks and opportunities identified.
OUR CERTIFICATIONS
